In order to win, convert and retain your best customers for as long as possible, you need to strategize your marketing campaigns in such a way that you are seen to offer effective solutions to their individual needs. Your customers needs differ according to their respective peculiarities; and as such, your marketing drive should be tailored to offer unique solutions to their individual needs. Our marketing campaign management software will help you to collate relevant data about your customers needs into a centralized data pool, thereby making it easier for you to get a holistic view of the situation.
One of the key requirements for the continued survival of every business organization is the ability to sustain the patronage of both new and old customers. Much as the continuous patronage of already existing customers is important, it is also vital for businesses to be able to always convert new prospects into active customers. Traditional sources of new leads for organizations include seminars, advertisements, customer referrals, and cold calls. Being able to follow up and properly manage these leads is vital for the continuous survival of your organization. Our lead management software offers you a time tested solution to the problem of efficient lead management.
Created for small to medium-sized businesses, our inventory management software is designed to monitor the movement of goods and materials between different points of the production/supply chain. Specifically targeted for retail-oriented businesses, this system will help you to easily monitor your stock levels, number of customer orders; and actual sales and deliveries, thereby ensuring that you are always in a position to detect and/or prevent incidences of overstock and/or shortage of goods. This software is also handy in manufacturing for generating work orders and bills of quantity.
One of the major challenges faced by business organizations is in the area of minimizing the costs associated with purchasing materials and maintaining inventory. Traditional procurement and inventory methods are notoriously ineffective and expensive, but with our procurement management software which integrates e-sourcing, vendor management and contract management, your organization can easily overcome these challenges since the system provides you with an automated platform for monitoring and controlling the costs of purchases and inventory maintenance.
In the contemporary business world, businesses continue to depend heavily on external vendors and service providers to drive their businesses towards achieving their organizational goals and objectives. As a result, vendors play a crucial role in the growth and success of these business organizations. However, conducting transactions with vendors or service providers comes with attendant risks and challenges. Our vendor management software is designed to help your organization effectively manage its entire vendor network, making it possible for you to have complete control over vendor relationships. This system will give you a comprehensive view for efficient management of vendor obligations, vendor risk assessments, planning, and vendor contract review.
Two major goals are at the core of all supply chain businesses: to optimize customer satisfaction while still maximizing profit. Beginning from the point when a customer places an order, the supply chain management procedure can be considered to be complete only when the order has been fulfilled and paid for by the customer in question. All activities that occur as part of this demand-supply cycle should have one cardinal purpose; and that is to add to the value chain of the product or service in order to guarantee ultimate customer satisfaction. Only then can the process be referred to as what is commonly known as "a perfect order fulfillment".
In her book, Modern ERP: Select, Implement and Use Today's Advanced Business Systems, Dr. Marianne Bradford describes ERP; short for Enterprise Resource Planning, as "an industry term for the broad set of activities that managers use to run the important parts of an organization such as purchasing, human resources, accounting, production, and sales". Hence, an ERP system is an application that is built around these core business processes in such a way as to integrate them with the ultimate aim of achieving overall focus for organizational success. It is essentially a business management program or software that performs the task of collection, storage, interpretation, and management of data from different aspects of the business.